Returns & Exchanges
At RAMADEVI FOODS, we strive to deliver the freshest authentic flavors to your doorstep. Due to the perishable nature of our food products, we offer returns or replacements specifically for items that arrive damaged or incorrect.
Report Issue
Contact our support team within 24 hours of delivery with your order number and clear photos of the damaged or incorrect food items.
Verification
Our quality assurance team will review your request and the provided images to verify the eligibility for a return or replacement based on our food safety standards.
Approval & Processing
Once approved, we will initiate a priority replacement shipment at no extra cost or issue a full refund to your original payment method.
Disposal
For health and safety reasons, we do not require you to ship perishable food items back to us; please dispose of the compromised product responsibly.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing